FAQ
How do I place an order on Musthavvy?
Simply browse our selection, add your favorite items to the cart, and proceed to checkout where you can fill in your shipping details and make the payment.
What payment methods does Musthavvy accept?
BescWe accept credit cards, PayPal, Sepa, Bancontact, Giro pay and Ideal. You can select your preferred payment method at checkout.
Shipping time and costs?
SchrijAn indication of the shipping time and costs can be found on the shipping page. Click HERE.
Can I track my order once it has been shipped?
Yes, once your order is shipped, you will receive a tracking number via email that you can use to track your package.
I received a wrong or damaged product.
Please contact our customer service immediately with photos of the wrong or damaged product, and we will provide instructions for returning the item and receiving a replacement or refund.
How can I cancel or change my order?
Orders can be cancelled or changed within 4 hours of placement by contacting our customer service. After 4 hours, orders are processed and cannot be modified.
Does Musthavvy offer international shipping?
Yes, we ship to The Netherlands, Germany, Italy, France, Luxembourg, Austria, Switzerland, United Kingdom, Denmark and Belgium. Shipping costs and times vary depending on the destination.
How can I return a product?
Returns can be made within 14 days of receipt in their original condition. Please see our return page for the instructions. Note that return shipping costs are the responsibility of the customer.
Return page: HERE
What is a Blind Date with a Book?
A 'Blind Date with a Book' is a surprise book, carefully selected based on the genre preferences you provide. Each book is wrapped and comes with a few hints about its content without revealing the title.
I have another question.
You can reach us via email at Support@musthavvy.com, through our website's contact form, or by Whatsapp at +31 (0) 6 47413667. Our team is ready to assist you with any inquiries.
Do you want to read the FAQ in Dutch or German? Click below: